We’re all about getting things done—and getting them done right. When we were awarded another contract to support the U.S. Coast Guard C5ISC under the HSIT Task Order, we knew we had to bring our A-game. Intelligent solutions, seamless coordination, and rock-solid process management were required to track performance, manage risks, and keep things running smoothly on this project.

USCG C5ISC

From Complexity to Clarity.
We Get Things Done.

How We Made It Happen

We created an expedited playbook to achieve this complex task order, using standard processes, handy tools, and efficient templates to try to manage everything from risk to performance. But that wasn’t all: we made sure that all the agreements—both with outside partners and our internal teams—were crystal clear and set us up for success. Everything we did was designed to line up with the business model of the Deputy Commandant for Mission Support.

Collaboration & Innovation

We’re all about working smarter, not harder. We applied the best strategies in the business to keep everything—like Enterprise Resource Planning (ERP)—organized and efficient. Through increased program authority, we were able to discover potential problems before they became major ones, find creative solutions to any challenges we found, and ensure the program would never go off track. In other words, we drove real results through proactivity, flexibility, and focus.

What We Delivered

We provided the full range of support services to ensure the mission was successful, to wit:

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Keeping Things Running Smoothly: Our team kept the day-to-day administrative tasks going so that the focus could remain on the mission.

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Bringing People Together: We made sure all the stakeholders were involved and kept informed.

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Defining Clear Goals: We helped to refine the project requirements to meet the Coast Guard's needs.

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Operation Management: We kept the big picture in view while staying on top of the details.

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Adapting to Change: Our change management process allowed us to be agile and change direction quickly where needed.

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Risk Protection: Risk was managed proactively — we would be a step ahead of problems.

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Protection of Information: High consideration was given to information security, with stringent measures.

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Continuously Improving: We implemented ongoing service improvement plans to continuously enhance our support.

Our Impact

And by living up to our “together, we get it done” mantra, we did make a difference. We didn’t just meet expectations; we set a new standard. With our streamlined approach, innovative problem-solving, and seamless collaboration, we ensured high performance and satisfying all stakeholders. The work being done here by OPS Consulting really represents the power of partnership and effective execution. We pride ourselves on helping the U.S. Coast Guard work smarter, not harder, and together proving that we really do get things done.